#Is skype free phone calling 2019 upgrade

The service processes the voicemail, including transcription.For users homed in Skype for Business 2019 on premises, unanswered calls are sent by the on-premises Skype for Business Server to the online Cloud Voicemail service.The following diagram shows Cloud Voicemail in a hybrid deployment: For more information on these controls, see Set up Phone System voicemail. You have the same set of controls for both on-premises and online Exchange mailboxes.

Updates to voicemail functionality are delivered directly in the cloud, so your users always have access to the latest features and updates with less dependency on Cumulative Updates (CUs).

The setup tasks for Cloud Voicemail are simpler.

There is no need to configure the Exchange UM role.

With Cloud Voicemail, your administration tasks are greatly simplified because: For more information about migration and interoperability, see Plan for Skype for Business Server and Exchange Server migration. Understanding which voicemail solution will be used based on the Exchange Server and Skype for Business Server version is an important part of planning for migration to either Skype for Business Server 2019 or Exchange Server 2019. Skype for Business Server 2019 continues to use Exchange UM for users whose mailboxes are on previous versions of Exchange Server (2013, 2016). Users can no longer access voicemail in their Exchange mailbox through the Skype for Business Online client.įor more information about feature comparison, see Plan for Skype for Business Server and Exchange Server migration. Skype for Business Online was retired on July 31, 2021. Leveraging of existing user greetings from Exchange Online Unified Messaging Support for Exchange mailboxes on premises or in the cloud The ability to use the Microsoft 365 admin center to manage voicemail options Voicemail answering and deposit functionality with enhanced speech transcriptionĪccess to voicemail in the user's Exchange mailbox by using the Skype for Business Online or Outlook clients

Cloud Voicemail provides the following benefits for both your on-premises and online users: For information on configuring Cloud Voicemail, see Configure Cloud Voicemail service.Ĭloud Voicemail takes the place of Exchange Unified Messaging (UM) in providing voice messaging functionality for Skype for Business 2019 voice users who have mailboxes on Exchange Server 2019 or Exchange Online. This article describes benefits, planning considerations, and requirements for implementing the Microsoft Cloud Voicemail service for your on-premises users.

#Is skype free phone calling 2019 upgrade

Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade.